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Hi Team, I've been an long term user of Poweramp. Recently I met with a tragedy. My Google account is Disabled by Google and they didn't even tell me the reason, would you guys be kind enough to give me a free promo code for my current Gmail ID. *******@gmail.com was my previous mail ID for your reference. Thank You

How do I turn the visual on the Equilizer page on I have been looking for it but unable to figure it out I have attached an image for example.

After the new update, i'm having a problem with this shuffle option. I always want to "Shuffle All available songs" but when i select a new song from "Recently added" tab, the shuffle settings keep on changing to "Shuffle just songs". Can someone help me fix this?

I recently updated my Samsung Galaxy S8 software to a new version of Android Pie and once I launched the Poweramp app I noticed the sound was distorted and low. It sounded like it had a DVC slapped on it, so once I noticed this I checked the settings and they were the same, the DVC was off. But when I switched it off and on there was the slightest difference. I've been finding others with the same issue as far back as January from the forums and I just hope this can get fixed and update can get rolled out on the app as soon as possible since I'm assuming the app isn't compatible/ not functioning with this version of Android Pie.

I decided to go with Android and bought a new Galaxy S7 a few days ago. I have a large music library in iTunes but now I don't know how to move those music to Android, so that I can play then on Poweramp app. What is the right way to do that?

TL;DR First of all, although my account is created almost a year ago, I'm very new to using the app , and I must say no other app excels at functional gapless playing and minute calibrations of audio. However, there's an issue I'm having: queues and "now playing". The app's behavior regarding this is very different from all other music players I've encountered, including Windows and Android. From here on out, let's refer to folders, albums, artist, playlist, etc as song groups. Please consider the following scenarios: Scenario 1: Queue is empty Action: play any 1 song/tap play button in a song group Expected result: queue is populated with the song group, and the now playing song is the one selected from the action. Actual result: the now playing song is the selected, but the queue remains empty?! Scenario 2: Queue not empty Action: play any 1 song/tap play button in a song group Expected result: replace (meaning clear, then add) queue with the song group, and the now playing song is the one selected from the action. Actual result: the now playing song is the selected, but the queue remains (e.g. previously playing 2/10, now 0/10)?! Scenario 3: Clearing queue (of course queue is not empty) Precondition: -When queue is empty, play a song/tap play button in a song group. Let's call this group 1. -Then "start a queue" by tapping "Queue" in a song group. Queue is now being played. Action: Go to library → Queue → Clear queue Expected result: Queue is cleared, there is no song in "now playing" Actual result: Queue is cleared, but group 1 resumes playing?! For me, this is a bug in a music player, especially if there isn't any setting you can tweak that can fix the said issues. Example of said players: (just installed most of these just now) 1. Windows Media Player 2. Groove Music 3. Winamp 4. Google Play Music 5. Spotify (I didn't find any "clear queue/now playing" action though) 6. Samsung Music Player 7. Shuttle+ 8. BlackPlayer EX 9. Retro Music Player 10. Musixmatch Please do tell if I need to provide anymore names of other music players (as I'm sure there is a lot, if not all) aside from the mentioned list, if these 10 players are not enough. I'm just curious why is this the design? That is, this behavior is very different from every other music player. I hope you can help me out on my issues with the app and what setting should fix this bugs. Thank you. Summary: 1. Queue should not be different from "now playing". 2. Playing a song/group should replace the queue, unless deliberately adding to queue which will then append it. 3. When clearing queue, there should of course be no more songs playing, hence the word clear. App version: v3-build-830-play

Hi! i updated my Samsung Galaxy S9+ to Android Pie on 15th December and when I played music the sound was way too low, usually perfect sound on 70% but not after update, before update, the Samsung Alive equalization never interfere with Poweramp but now is it, help me, I tried everything like turning off dvc but nothing, sorry for my bad English

Wrong E-Mail filling in payment. Please help！ Phone: 135****5678 *** Account No.: 72***19 Invoice Date: 2-Dec-2018 Payment Terms: WeChat Due Date: 12/2/2018 Shipping Method: Electronic Order status: Processed

I jus need a little help. My sister just bought the app and entered beta, she updated it and while she was asking me to help her with things like choosing the folders, we ended up seeing that in her Samsung phone the WhatsApp folder doesn't show all the options like it does in mine, so when she unmarks WhatsApp in folder selection, everything disappears. Is this normal or is it a bug? Thanks and I'm sorry if this isn't the place. P.S in my Moto, I can click WhatsApp and choose among Voices, Audio, Videos, etc.

First, I have to admit that I have huge amount of songs (1200+ songs) in my SD card. But I don't know if that would cause some tracks to be missing. If so, please enlighten me if i should do something with all these songs. My device: Samsung Galaxy A8+(2018) Poweramp V3-build-803 Android 8.0 The album which some songs are missing has 13 songs when i first download it. But now I just noticed that not all the songs are in the list. Now there are only 7 songs in the album It's weird how songs are missing just for this album. Many other albums just don't have any problem. Even though I tried to run both rescan and full reacan many times, I still can't get my songs back Here's the proof that this problem is real (see the pictures). As you can see in the file explorer from my device, there are 13 songs in the folder. But when you look in the app, There are only 7 songs. Please help. Any suggestion are appreciated. Thank you in advanced!

I have run into this frustrating problem. I have Poweramp v3 build 793 installed on my stock unrooted Samsung Galaxy S9+. The Google Play app is untouched and updated to the latest version. Poweramp still won't verify the licence and says I might have modified Google Play with Lucky Patcher. I have attached screenshots regarding this issue.

This is not a serious thing but the border on the album art where the filename appears is a little annoying cuz it covers most of the album art and also this thing is there in the list. A fade after few seconds option would be great and in the list it's okay!! Appreciate help!

Hey , today I had to format my SD-Card. Before i formated it, it was named "SD-Karte" on my phone. After formating it Android named it "SD-Karte von Samsung" and now Poweramp doesn't find my music folder anymore and also shows 0 titles in my playlist. Can I somehow change the name of the SD-Card or is there any option in Poweramp to change the path to the new one or can I edit the playlist? Please help I don't want to do create the playlists again from scratch...

? Cómo pasó de ser el mejor a el peor, Cuando regresó a la versión 2 me marca error de licencia y a la versión 3 le falta personalización, se nota que los creadores ya ABANDONARON este reproductor, fue bueno mientras duró. ? Ahora tengo que buscar otro reproductor nuevo

Hi, I'm for some reason can't get the output icon in the audio section settings to change into 96k I have galaxy S5 and a fiio alpen 17k alpen.

I've purchased paid of Poweramp, i love this but.. 1) need a search bar on top of songs list for easy access 2) where song is playing instead of clicking on song name to access playlist need down swipe action like google play music 3) I Love this app but copy google play music gesture i would be wonderful

I got a license check error. license bought in the play market, restore/reinstall did not work. Correct it please. My contact on google play: n***n@gmail.com

hey guys whats up this is my first post here i hope im welcome and i hope you guys can help me somehow so im having problems with windows tag editing and with flac formats some days ago i was trying to put my albums on my moto g3 2015 and on the c laptop i was using 2 errors kept happening: i couldnt edit the tags of certain music files on windows 10, its like the changes wouldnt save, id try to write in the artist of the album but even if i saved the new changes they would disappear on other files i couldnt change any of the details and whenever i tried an error message would pop up on the screen saying "com surrogate has stopped working" so moving along from that now i am here on my newly bought desktop pc (windows 7 ultimate, 64-bits) ok so heres my problem with windows you can skip it if you want: and i realized i couldnt edit the .flac format files of my music folder neither could i play them or put them in the windows media player library (http://imgur.com/aoI6hIT) so i downloaded a plugin that let me play them and put them in the WMP library and it worked then i downloaded a program that let me edit the tags but it doesnt seem like its working since the folders dont get sorted automatically in the WMP library and since i cant edit the tags through windows itself only on the program; here you'll find better info on a thread i made on the windows 7 forums; http://www.sevenforums.com/music-pictures-video/387328-flac-windows-media-player-library.html#post3187518 OK SO HERES MY DOUBTS ABOUT Poweramp Does Poweramp play .flac files? If not, is there a way to make it play them? If it does play .flac files, is there something I should know to make that really work (because it seems like it isn't working)? Do I have to edit all the file tags/details of each song/album to make them completely accurate (on my computer) before I transfer them to the Poweramp app on my phone? Is that the only way to make this work? Anything else I should know? I really hope you guys can help me this has been a problem for nearly 4 months now! I need my music ;-; hahaha also I use Poweramp full version thanks guys

Hello, I've recently bought the full version of the player. First, I downloaded the trial version from the google play store. After that, I bought the license from the website. My question is: How can I get the updates of the website version? Still from the google play? Sorry if the question is obvious but I'm new at this. Thanks in advance.

Is there a website somewhere with instructions on how to do even the basic things with Poweramp?

Hello, I'm having some problems with Google, they won't help me transfer my paid apps and games to my gmail account that im using today, i've been using my old gmail account on Play Store and i wonder if you could transfer my transaction to my new gmail account? If not, could you make me a refund so i can buy your product again with my new gmail account? My old gmail: en********tian@gmail.com My NEW gmail: ch**********91@gmail.com I would be so happy if you could help me out here friends! I hope you have a really good christmas and a happy new year! I don't know if i should post my Transactions ID here or if i should send it in a PM from you? Best Regards/Christmas wishes Christian Engman Sweden

I listening to mixes that are bout an hour/ hour & a half long I start it on my bluetooth car stereo, but when I turn the car off, the song goes back to the start of the mix and not just paused from when it stopped, please help...what am I missing? It just gets annoying when I put my headphones in and want to continue from where I left off.

I had bought the Poweramp for the website, and I received the "unlocker id" I received on my correct email, and they send me another email to put on the Poweramp APP, and it's not working, 'cause the email is wrong!! My correct email is ga******sa@hotmail.com and they put *********@hotmail.com and I cannot use the pay version! What should I do?

Does this company have any kind of interactive tech support like a telephone number or a way to get a response? I downloaded Poweramp on my Boost Samsung Transform Ultra phone and it worked fine for a while. Then it seemed to "get stuck" on one song and it froze. It wouldn't play and I couldn't get off that song. The on screen navigation worked inconsistently, e.g., I could go back to the playlist or library, but when I selected something else like another song to play, it reverted to the last song that was stuck there. It was to the point where it interfered with the usage of the phone in general and locked it up. At least once I had to resort to removing the battery from the telephone to kill Poweramp and regain usage of the phone. I have posted and reported this problem on the Bugs forum, and in another category, but I have not seen any response or gotten any response from the Poweramp company. Finally I uninstalled and reinstalled, but it is still having this problem. I like the application, but when it doesn't work and there isn't a way to connect with tech support and get it resolved that's a problem. Any useful suggestions, tech support contact information, etc. would be most appreciated. Thanks

Hi! I have recently bought a Cowon Z2 and I am a novice with Android. For some reasons, the Cowon Z2 does not have the Android market application. And Google play does not recognise the device. That is why I have bought the Poweramp Full Version Unlocker directly on the website. Then, the unlocker was sent to me by e-mail. I have installed it on my music player (which is connected to Internet). But, the next day, the following message has appeared: "Impossibility to check the Poweramp licence" (...) "APM response - No valid google accounts." And I cannot access Poweramp anymore. When I click the "Help" button and write a message with my purchase number, all I get is : "No application can do that action." I really do not know what to do... and I am pretty desperate... Can somebody help me? Thank you in advance. Maxime