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Simon Pooley

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Everything posted by Simon Pooley

  1. Thank you for the quick response - much appreciated. I'm certainly having difficulty replicating this issue on demand, and I think I experienced the issue of the Bt headset being ignored on one occasion when Poweramp was uninstalled. So I may well be premature in jumping to blame Poweramp, in which case please accept my apologies. (I don't have Sound Assistant installed) Thank you for your helpful suggestions - I will continue with my experimentations.
  2. Please specify the following: Poweramp build number (available in Poweramp Settings / About) Poweramp build-893 (unlocked) your device model Samsung Galaxy Note 9 your Android version 10, One UI 2.5 your custom ROM name/version (if you're on custom ROM) n/a steps to reproduce Use Poweramp to listen with Bluetooth headset (RockJaw audio T5 Ultra Connect - https://rockjawaudio.com/products/t5-ultra-connect) Stop using Poweramp. Start another audio source, e.g. BBC Sounds App, or VLC or whatever. The other music source routes audio from the device speaker, and not the "connected for calls and audio" Bt device. Check Bluetooth to see "T5 Ultra Connect: Connected for calls and audio, 80% battery remaining". ...this situation persists despite several changes of audio player and connection/disconnection of Bt headset etc. Eventually, whilst BBC Sounds was playing from the device speaker, I uninstalled Poweramp. Immediately the uninstall completed, audio switched from the device speaker to the Bt headset (which had been connected "for calls and audio" for throughout). Optional (but this speedups bug investigation/fix): send us a log from within app (Poweramp build 857+ Settings / Support / Send Log) after the issue happens send us error email via Settings / Send Errors To Developer. This will send crash log if crash happens Sorry - Poweramp uninstalled as part of the process described above! Please let me know if the log may be helpful, in which case I'll re-install and try to replicate the problem. Thank you, Simon.
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