I am just using Absolute Volume. I am not going to keep dealing with a problem that just takes a long time to get fixed. If I am going to be just told that it is something that is on my end, and it really isn't and never gets anywhere at all, then the point of getting something fixed is pointless. I am tired of support that makes us users look as if we are the problem, and just keep trying many, many, things to do, and nothing ever gets done. I just got done few days ago dropping connection from TCL because they wouldn't fix a issue with the phone I have but is their software, and all they would tell me is to use an app that is no where on the phone or able to install to use to tell them the problem they can't figure out just by me telling them what is going on, and it seems to start being the case here too. So I am probably going to end up dropping this too, and just only use Absolute Volume. I could do what you say, and just keep going in circles over and over again, but I am getting tired of just wasting time that I could use in my life without wasting more on things that could be easily done, without someone thinking I am the one that is making the issue or problem on my end, and making going through hoops. Tired of the runarounds.