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Everything posted by andrewilley

  1. The noise will probably be coming from the device's own audio stages / preamp /etc. In DVC mode, all that is bypassed and PA can talk almost directly to the output stages. If your device is rooted, you might be able get into the kernel settings (depending on the kernel in use) and reduce the output gain a bit. I did that with my old Note 3 to help when I was listening at very low levels at night when that kind of noise was most noticeable. Andre
  2. You can send a log of recent activity directly from within the app: Settings > Get Support > Send Log. Log will be sent by email, allowing you to add notes. Please also PM @maxmp to say you've done it, along with your email address so he can look out for it. Andre
  3. @maxmp Yes, I do know the FAQ by now. I referenced it a couple of posts above in fact. However your own post yesterday said the opposite (you said "Google requires (and most applications do) a once-a-day check. Poweramp checks immediately after purchase and once every other day") which was what was puzzling me. Unless Google messed up the translation for me? Andre
  4. Could you clarify what circumstances require this, as in the past and in the FAQ you have always said that once a licence is validated it is never checked again (unless reset, reinstall, ROM update, etc.). Thanks. Andre
  5. You don't say anything about the version, device, ROM details, or connection status, but does this help? Andre
  6. Try Settings > Album Art > Always Send Album Art and/or Settings > Misc > Metachanged Intent Andre
  7. Try Settings > Album Art > Always Send Album Art. May not resolve your particular case, but worth trying. Also worth checking Settings > Misc> Android Auto | Album Art for Tracks and Settings > Misc > Metachanged Intent. Andre
  8. I can't really see much difference. One image shows slightly more of a drop-shadow than the other, but how pronounced it looks will depend on each image content and thus the background I guess. What is the problem though, as you have posted this in the Bug Reports forum? Andre
  9. How long has it been? Ideally they should get back to you within a few working days. Andre
  10. Not sure what you are asking. Are you referring to the subtle drop-shadows around cover images? Andre
  11. There is a FAQs section on this site, and you can also use the Help feature in the app (Three-lines menu icon > Help). Writing a full manual would be a tricky task (as with all Android apps to be honest) as you'd tend to be chasing a moving target. Andre
  12. There is no adjustment, other than making sure that Settings > Misc > "Now Playing List for Connected Devices" is enabled, which presumably it is. Andre
  13. Sometime if you turn DVC off, you might be able to use the device's onboard Atmos processing instead. Whether it also handles high-res is something you'd need to experiment with. I've got an A70, and have never bothered with trying Atmos to be honest, I just use Poweramp's audio processing. Andre
  14. You can download and install the latest builds first from https://forum.powerampapp.com/files/category/2-poweramp-v3-latest-releases/ any time you like. The main public release (non-beta channel) tends to be a few versions behind (build 860 at the moment). For a bit more info on cover images, see Folder images are generally picked up from cover artwork of contained files, or from a folder.jpg file if you want to do it manually. There is no 'download' option for folders though. Andre
  15. Nope, as far as I know it's only your device that seems to have this problem. Sorry. Have you tried swiping PA away from the Recent Apps list, so it is fully closed? Or you could try disabling the Keep Service mode in Settings > Misc. Andre
  16. The Google email and direct-purchase email are not connected, you can do both with the same email address. Sounds like you have done everything right, please could you email poweramp.maxmpz@gmail.com, briefly bullet-pointing what you have done (uninstalled any Google version, installed APK download, enabled internet connection, entered the correct email address and ID, and mentioned that you have already asked here) so as to avoid getting a form response. Andre
  17. You can buy two Poweramp ways: First is using the Google Play store, with whatever payment option normally works for you, and this can be used on any of your devices that use the same Google account. Or you can buy via the website here, which accepts standard international cards (such as Visa and Mastercard) or PayPal, but this type of purchase is only valid for one device at a time. Andre
  18. On some systems and Android versions this works, but it's very much device/ROM/headunit dependent. It has never worked for me with plain Bluetooth for example, although it (sometimes) does when I connect via USB and use Android Auto. Andre
  19. How are you starting shuffle? I've just tried using Folders Hierarchy mode, and viewed my Adele folder. This contains three subfolders: 19, 21,and 25. I tapped on the Shuffle icon at the top of that overall Adele folder view, and PA starter playing random tracks from any of those three subfolders (not each folder in turn). This is with Settings > Library > List > "Shuffle All Songs in Folder Hierarchy" enabled, but you said you've already done that. Going back to the Adele folder view and tapping the Shuffle icon again re-started with a newly randomised sequence of tracks from any of 19, 21 and 25. Check that Settings > Library > Lists > No Reshuffle is not turned on, otherwise the shuffle lists won't get re-randomised so often. Andre
  20. You can use folder.jpg images if you wish. You may need to clear downloaded/cached images first. Andre
  21. Then if you are using the exact same email address that you registered with, and the ID you were sent - and obviously that there is a live internet connection on the device - you need to go back to poweramp.maxmpz@gmail.com and say you have tried what has been suggested, and can they check the licence at their end. Andre
  22. Sounds like you are trying to use a website-purchased licence with a Google Play downloaded version of the app. To use a website licence, please uninstall any version you previously downloaded from the Play store and install the latest release APK file from the website, https://forum.powerampapp.com/files/category/2-poweramp-v3-latest-releases/ , then use Settings > Already Purchased? in the app to enter your emailed licence details. Andre
  23. A quick question: are skin Settings saved separately from PA Settings? So for example does a PA Export Settings / Import Settings save and restore skin options too? Or are they saved somewhere within the installed Skin data itself? The reason I ask is I want to do some PA version roll-back testing on my main device, but I don't really want to have to re-create all of my skin adjustments now I've got them looking how I want to. Andre
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