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  1. this can happen if some task killer/battery optimizer/task manager kills Poweramp while it's in background. Please add both Poweramp and Poweramp Full Version Unlocker (if installed) to the task killer/battery optimizer/task manager exceptions list for some Chinese brands, where background execution is often limited in non-standard way, you may need to enable background execution for both Poweramp and Poweramp Full Version Unlocker (if installed) in device settings => Apps => Poweramp Huawei Pie/10: - device Settings / Battery / App Launch / Poweramp - UNCHECK. Ensure Run in background is checked in the popup. Then please do the same for Poweramp Full Version Unlocker - UNCHECK, if you have it (system can't distinguish apps from plugins) Xiaomi: - device Settings / Installed apps / Poweramp / Battery saver / No restrictions (same for Poweramp Full Version Unlocker, as it's considered as the same app as Poweramp) Samsung: - device Settings / Apps / Poweramp / Battery / Allow background activity (check) If you have Poweramp Unlocker, do this for the Unlocker app too (as it's considered as the same app as Poweramp) some custom ROMs require Settings => Misc => Tweaks => Use Wakelock option to be enabled Note: Unlocker app should be added to exceptions lists (if installed) as Unlocker is loaded to the same process and Android kills at process level - so both Poweramp and Unlocker are killed together.
  2. Internet connection is not required for normal operation. Internet connection is required for a short time after Poweramp purchase. Poweramp (main app): - uses optional Internet connection for Album art downloading and Support. - for Website purchase, license is checked via Internet once after Unlocker installation and Poweramp next start, and if the check is successful, then it's never checked again, unless Poweramp is reinstalled, Poweramp data is cleared, system is reset, or ROM is updated Poweramp Unlocker: - for Play purchase license is checked via Internet within first 24 hours after Unlocker installation and Poweramp next start, and if the Google Play Store check is successful, then it's never checked again, unless Poweramp is reinstalled, Poweramp data is cleared, system is reset, or ROM is updated If license check is failed, Poweramp will try to check it until it fails completely in few attempts. Poweramp v2: license failure timeouts are very long, hours or days, but timeouts immediately reset when Internet is not available causing license error. Poweramp v3: license failure timeouts are short, Poweramp will complain about license almost immediately to avoid unexpected license failure error when Internet is not available later.
  3. Пожалуйста, воспользуйтесь пунктом Настройки / Уже купили? Google Play: Вы можете (пере)устанавливать "Разблокировку полной версии Poweramp" бесплатно, если вы используете тот же Google аккаунт (учетную запись), что и при покупке. Если у вас на устройстве зарегистрировано несколько Google аккаунтов, необходимо сначала выбрать правильный аккаунт в Play Маркете (боковое меню / справа сверху белая стрелка для выбора аккаунта). Если Разблокировка показывается с ценой: двойная покупка на Play невозможна, при попытке второй покупки деньги сразу возвращаются и приложение скачивается бесплатно Вы можете проверить наличие покупки на ваш аккаунт здесь: https://play.google.com/store/account/orderhistory?purchaseFilter=apps Сайт: 1. убедитесь, что Интернет работает на устройстве 2. (только для Poweramp v2) убедитесь, что аккаунт (учетная запись) Google или Email (как указано в письме - подтверждении покупки от PayPro Global) зарегистрирован на устройстве в настройках Андроида 3. убедитесь, что установлена версия Poweramp с сайта Poweramp (uni, например, build-800-uni). Версии с Play Маркет не имеют поддержки покупок не на Play (согласно официальным условиям Play) 4. в настройках Poweramp, используйте Уже купили? => Сайт и введите Google или Email аккаунт и номер заказа / Order ID (как указано в письме - подтверждении покупки от PayPro Global). Другие способы покупки: Восстановить покупку можно через пункт Уже купили? в настройках Poweramp
  4. Эта ошибка происходит, если:- использовалась опция "Восстановить покупку" для покупки с сайта- кол-во активаций на разных устройствах достигло предела
  5. С билда 552 можно использовать Pop3/Imap/Yahoo accounts к дополнению к Google Account/Email. Если надо поменять аккаунт на другой - отпишите пожалуйста на poweramp.maxmpz gmail.com. Спасибо!
  6. Please check your inbox including spam folders for email from PayPro Global. Purchase confirmation actually should contain all the instructions to active Poweramp. Please check them again. http://support.powerampapp.com/knowledgebase/articles/323889-restore-purchase-from-website-build-550 for more info. Thanks!
  7. This is a change in Android 4.4 which breaks previous API (by not implementing it as previously). Of course stock music player was updated by google. We added support for the 4.4 way of rewinding in the next build-541. Thanks!
  8. We also support ordinary email accounts (afaik any android device has support for those) for website version of Unlocker. There is also support for yandex accounts if purchased via Yandex.store. Thanks!
  9. clincher Sorry, it's not in 2.3 - these are OEM (closed non standard) extensions. It's not possible "just" add support for 3rd party player which playing outside stock media player, as it requires custom low level bluetooth socket implementation. Thanks!
  10. slicedpanman Genre split characters are ; and /
  11. chreddy, Ottoman Can you please send me a track (one will be enough) which fails to be shown by PowerAMP with embed album art to poweramp.maxmpz gmail.com? This can be related to embed art size, PowerAMP will automatically display album art within some limits, i.e. > 200x200 px and up to 1.5mb in size. If embed album art is not within these dimensions, it won't be displayed automatically, but will be still available for manual selection in Select Album Art.
  12. antcodd Please send (one) file with the RG info and which RG info is not recognized in PowerAMP to poweramp.maxmpz gmail.com for tests. Thanks!
  13. Thanks for the feedback. I assume, you referred to hierarchy folder mode, right? In PowerAMP v1.x, "play all" means "in the selected list play first available song". In PowerAMP v2.0 I removed some redundant (as I think) menu items. Basically, for lists like albums, plain folders, playlists, etc, there is no any benefit in having "play all", as it's absolutely the same as going into the list and clicking the first song in there (same numbers of clicks). For hierarchy folders though, the first song can be in a some deep folder, thus "play all"/"shuffle" actions can be really useful in this mode, as it reduces number of clicking. Let me know if you meant exactly this (hierarchy mode).
  14. Please contact support at poweramp.maxmpz gmail.com Thanks!
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