Menelas Posted May 4, 2018 Share Posted May 4, 2018 Hello, I just purchased a license but I can't activate it. Since I don't have Google Play Services on my device, I used the email route forcing to use a yahoo one then. I had to add that yahoo account to my phone, but when I want to activate my license, the email isn't recognised. What should I do please? Thanks in advance! Link to comment Share on other sites More sharing options...
andrewilley Posted May 4, 2018 Share Posted May 4, 2018 If http://support.powerampapp.com/knowledgebase/articles/324284-restore-poweramp-purchase does not help, please email poweramp.maxmpz@gmail.com with your purchase details (ideally from the yahoo account which you used to make the purchase). Andre Link to comment Share on other sites More sharing options...
Menelas Posted May 4, 2018 Author Share Posted May 4, 2018 Merci for your help, unfortunately it didn't help. I just uninstalled the version I had, reinstalled the one from the site, and now it ask me to install yandex store. Should I? I'll send a mail as you suggested. Thanks you. Link to comment Share on other sites More sharing options...
Menelas Posted May 4, 2018 Author Share Posted May 4, 2018 Mail sent btw! Link to comment Share on other sites More sharing options...
Menelas Posted May 11, 2018 Author Share Posted May 11, 2018 And still no answer to my email What should I do? Link to comment Share on other sites More sharing options...
andrewilley Posted May 12, 2018 Share Posted May 12, 2018 23 minutes ago, Menelas said: And still no answer to my email Email again I'm afraid. Sorry for the delay. Andre Link to comment Share on other sites More sharing options...
Menelas Posted May 12, 2018 Author Share Posted May 12, 2018 Hello, np. Just resent! Hope we get that sorted before I got the trial version finish...fingers crossed... Link to comment Share on other sites More sharing options...
Menelas Posted May 12, 2018 Author Share Posted May 12, 2018 Btw Andre, are you the one monitoring that email support account by any luck? Link to comment Share on other sites More sharing options...
andrewilley Posted May 12, 2018 Share Posted May 12, 2018 7 hours ago, Menelas said: Btw Andre, are you the one monitoring that email support account by any luck? Sadly no, I have no access to those systems or that email account (the dev and support are in Russia, I live in the UK). Andre Link to comment Share on other sites More sharing options...
Menelas Posted May 12, 2018 Author Share Posted May 12, 2018 42 minutes ago, andrewilley said: Sadly no, I have no access to those systems or that email account (the dev and support are in Russia, I live in the UK). Andre Merci for your help anyway. I had a answer today asking me if I want to change my mail account. Link to comment Share on other sites More sharing options...
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