• Announcements

    • andrewilley

      Poweramp v3 Project Update   04/24/2017

      As you may be aware, the Poweramp developer has been working hard on an updated material design user interface for Poweramp v3 which required a full ground-up rebuild of the code and is taking some time to get to a beta-test stage. See the forum thread for more details and to discuss.    
Sign in to follow this  
Followers 0
guano30

Poweramp Website Version paid with PayPal now no new Activation possible. No reply on Email

2 posts in this topic

Hello,

Here my Email from 7th of July 2017....No reply till now... Why?

 I am Customer at Poweramp for many Years now. Sure, in those Years I bought several Devices and put Poweramp on them. I have 5 Android TV Boxes in my House for example and all running Poweramp…

Now I bought a new Phone and wanted to install Poweramp also. But now its impossible to reactivate Poweramp in your App coz it says my amount of activatable licenses is reached ?

You should tell your Customers before they buy, that the Website activation is limited!

I would suggest a Solution to change my Type of License to a Playstore one. There are no limitations in using Poweramp at all my Android Devices that run on my Google Account as far I know!

So what now?

 

Kind Regards

Share this post


Link to post
Share on other sites

The activation limit is only there to prevent widespread pirated installations, it is not intended to stop a legitimate user from installing Poweramp on as many of their own devices as they wish. The limit has also caught out a few people who reinstall the app regularly as they change their ROMs frequently. I think the Play Store key has an activation limit too, but I'm not 100% sure on that one. 

However in any genuine case like yours the activation limit can be reset, and you should contact poweramp.maxmpz@gmail.com with your purchase details to get this done. You should normally get a reply within a couple of business days, although I have heard of instances where it might take a bit longer. Email again to remind them you are still waiting, and check your spam folders too of course.

There's nothing I can do via the public forums I'm afraid, and I have no access to the licencing systems.

Andre

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0