amirz2ir Posted May 19, 2015 Share Posted May 19, 2015 HiI had purchased this wonderful apps few month ago on galaxy store.few days ago I updated my galaxy device to android 5.0.2now I can't restore my purchase.there is no galaxy apps option on Already purchased in settings and yandex stores replaced it.how can I restore my purchase? Link to comment Share on other sites More sharing options...
andrewilley Posted May 19, 2015 Share Posted May 19, 2015 Not sure - is there any way to reinstall your Galaxy Store app locally? I assume your 5.0.2 upgrade is not an official Samsung ROM? Andre Link to comment Share on other sites More sharing options...
amirz2ir Posted May 20, 2015 Author Share Posted May 20, 2015 Hi Andremy rom is official and It has galaxy app store and I have downloaded Poweramp from galaxy store. Link to comment Share on other sites More sharing options...
andrewilley Posted May 20, 2015 Share Posted May 20, 2015 Then as long as you are using the same account, you should be able to re-download anything you have already purchased on that account. Andre Link to comment Share on other sites More sharing options...
amirz2ir Posted May 20, 2015 Author Share Posted May 20, 2015 I have redownload poweramps mnytimes before. in already purchased there was allways a galaxy apps option. but now its replaced with yandex store Link to comment Share on other sites More sharing options...
andrewilley Posted May 20, 2015 Share Posted May 20, 2015 I'm not very familiar with the Galaxy apps store (flipping Samsung re-inventing a perfectly good wheel... ) but can you not just re-download the Unlocker app from that store? Sorry if I'm misunderstanding the issue. Andre Link to comment Share on other sites More sharing options...
Magadaner Posted May 21, 2015 Share Posted May 21, 2015 I have redownload poweramps mnytimes before. in already purchased there was allways a galaxy apps option. but now its replaced with yandex storePlease, make sure you have latest Galaxy App on your device.Thanks! Link to comment Share on other sites More sharing options...
amirz2ir Posted May 23, 2015 Author Share Posted May 23, 2015 Dear MagadanerI have the latest galaxy app on my device, I have factory reseted my device several times, but galaxy app store is replaced by yandex store. I dont know why Link to comment Share on other sites More sharing options...
superamm Posted June 10, 2015 Share Posted June 10, 2015 I have the same problem.my Galaxy S5 just upgrade to an official lollipop 5.01 and I cannnot redeem my purchased with samsung app store.Samsung app store dissappeared from an option.So how can I do to redeem my purchase. Link to comment Share on other sites More sharing options...
andrewilley Posted June 10, 2015 Share Posted June 10, 2015 Have you raised this with Samsung support? I've never really liked the fact that they try to re-invent a perfectly good publicly available wheel (the Google Play store) and replace it with their own proprietary version. I guess the reason is that they make money off each transaction, but it still seems to be a needlessly complicated addition for users. Andre Link to comment Share on other sites More sharing options...
superamm Posted June 20, 2015 Share Posted June 20, 2015 Thankyou Andre, But in my galaxy app show an unlock that I was purchased in grey and cannot do anything or anybutton to redeem it which you can see like this .https://www.dropbox.com/s/um6lnrszr0idhe9/Screenshot_2015-06-10-20-26-07.png?dl=0 Link to comment Share on other sites More sharing options...
andrewilley Posted June 22, 2015 Share Posted June 22, 2015 I can't read your screenshot I'm afraid (I'm UK based, so while it looks a very elegant script I can't work out what it says). However if your Samsung account is saying that you've purchased the unlocker but it won't let you download it, I would take it up with them. Or you could email your details to the dev via poweramp.maxmpz(at)gmail.com. Andre Link to comment Share on other sites More sharing options...
superamm Posted July 9, 2015 Share Posted July 9, 2015 I'm sorry to take along time for this. I had already upload my purchased picture from samsungstore in new site and need you to see it.https://www.img.in.th/images/3c0e2a4eb6d49f022cc2da6a36008a35.pngThankyou verymuch Mr.Andre Link to comment Share on other sites More sharing options...
andrewilley Posted July 9, 2015 Share Posted July 9, 2015 Sorry, I still have no idea what your screenshot says and can't translate it. Please could you email the details of your purchase problem to poweramp.maxmpz@gmail.com. Andre Link to comment Share on other sites More sharing options...
toohip Posted August 6, 2015 Share Posted August 6, 2015 I have a fairly new (3 mos.) Droid Turbo via Verizon. I too have purchased Poweramp for it. I just received a notice to update my Droid to Lolipop. But after reading the issues here, I am hesitant to do so. Any prep to do to avoid this problem? I purchased mine thru Google Play. Link to comment Share on other sites More sharing options...
andrewilley Posted August 6, 2015 Share Posted August 6, 2015 If the upgrade is an in-place update rather than a wipe and clean install, all that should happen is that sometime within a day or so of the upgrade the Poweramp licence will be verified with Google via the network for it to continue to work. If you have to re-install apps after a clean install, as long as you use the same Google account you should just need to install the main app and then the unlocker, and it will again verify the licence. Andre Link to comment Share on other sites More sharing options...
Magadaner Posted August 6, 2015 Share Posted August 6, 2015 Oh, sometimes after upgrade to Lollipop , you would have to clean Market cache in order for Play to recognize your purchase. Link to comment Share on other sites More sharing options...
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